Overview

YETI respects your privacy and is committed to handling your information responsibly. This Privacy Policy describes the types of information we may collect, how we use it, and the choices you may have regarding your information.

By using the YETI website, placing an order, signing up for email updates, or contacting us, you agree to the practices described in this Privacy Policy.

Information We Collect

YETI may collect information you provide directly, information related to your orders, and information collected automatically when you use our website.

• Contact details, such as your name, email address, shipping address, and billing address.
• Order information, including products purchased, order number, delivery details, and purchase history.
• Account information, if you create or use an account on the YETI website.
• Customer service information, including messages, support requests, photos, or details you share with us.
• Device and website usage information, such as browser type, pages viewed, session activity, referring pages, and general location information based on website access.
• Email marketing preferences, including whether you subscribe, unsubscribe, or interact with marketing emails.

How We Use Information

YETI uses information to operate the online store, process orders, provide customer support, improve the shopping experience, and communicate with customers.

• To process, confirm, fulfill, and deliver orders.
• To send order confirmations, shipping updates, tracking information, and customer service replies.
• To respond to questions about products, orders, shipping, returns, exchanges, and account help.
• To improve website performance, product presentation, customer experience, and store functionality.
• To help prevent fraud, unauthorized transactions, misuse, security issues, or policy violations.
• To send email marketing messages when you have subscribed or otherwise agreed to receive them.
• To comply with applicable obligations and maintain store records.

Order Processing

When you place an order with YETI, we use your information to review the order, process payment, prepare the shipment, provide tracking updates, handle customer service requests, and manage returns or exchanges when applicable.

We may also use order information to confirm delivery details, prevent fraudulent activity, and communicate with you if we need additional information about your order.

Payment Information

YETI accepts payments through PayPal, Stripe, and credit card payment processing. Payment details are handled through the applicable payment processor during checkout.

YETI does not intentionally store complete credit card numbers on this website. Payment processors may collect and process payment information according to their own security standards and privacy practices.

Cookies and Analytics

YETI uses cookies and similar tracking technologies to support website functionality, remember preferences, understand website performance, and improve the customer experience.

• Essential cookies help the website function, including cart, checkout, security, and account features.
• Preference cookies may help remember settings or improve browsing convenience.
• Analytics tracking helps us understand how visitors use the website and which pages may need improvement.
• Marketing-related cookies may help measure campaign performance or personalize website experiences where applicable.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website features, cart functionality, checkout, or account access.

Email Marketing

If you subscribe to YETI email marketing, we may use your email address to send updates about products, promotions, store news, offers, and other marketing messages.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at [email protected]. Unsubscribing from marketing emails does not stop important order-related or customer service messages.

Service Providers

YETI may share necessary information with service providers that help operate the website, process payments, fulfill orders, provide delivery support, manage customer service, send emails, prevent fraud, host store systems, or support analytics and website functionality.

Service providers are expected to use information only as needed to provide services to YETI and to protect the information they handle.

Data Security

YETI uses reasonable administrative, technical, and organizational measures designed to help protect customer information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, payment system, email service, or online transmission method is completely secure. Please avoid sending passwords, full payment details, or highly sensitive information by email or contact form.

Data Retention

YETI keeps information for as long as reasonably necessary to provide services, process orders, maintain records, resolve disputes, respond to customer support requests, prevent fraud, and meet applicable obligations.

The length of time we retain information may vary depending on the type of information, the reason it was collected, account activity, order history, support needs, and operational requirements.

Customer Privacy Rights

Depending on where you live, you may have certain privacy rights related to your personal information. These rights may include the ability to request access, correction, deletion, restriction, portability, or withdrawal of certain permissions.

You may also have the right to opt out of certain marketing communications or certain types of data use where applicable. To submit a privacy request, contact YETI at [email protected].

We may need to verify your identity before completing certain privacy requests.

Children’s Privacy

The YETI website is intended for general audiences and is not directed to children. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to YETI, please contact us so we can review the request and take appropriate action.

International Users

If you access the YETI website from outside the country where our store systems or service providers operate, your information may be processed or stored in another location.

By using the website or placing an order, you understand that information may be transferred, processed, or stored outside your region as needed to provide the online store, fulfill orders, process payments, and provide customer support.

Third-Party Links

The YETI website may contain links to third-party websites, payment pages, tools, or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

Please review the privacy policies of any third-party services you choose to use.

Policy Updates

YETI may update this Privacy Policy from time to time to reflect changes in our website, services, privacy practices, or operational needs.

Updates will be posted on this page with a revised “Last updated” date. Your continued use of the YETI website after an update means you accept the revised Privacy Policy.